Legal Terms

At Truelogic, we care about your privacy. We only collect the data we need to give you a smooth experience on our website, like remembering your preferences or answering a contact form. We use cookies responsibly and never sell your personal information. Everything we collect is protected with strong security practices, and you can always ask us what we have, request a correction, or ask us to delete it. Questions? Reach out at security@truelogic.io.

Purpose

This Privacy & Security Policy outlines Truelogic's approach to collecting, processing, securing, and protecting personal data obtained through its public website, truelogic.io. The purpose of this policy is to provide transparency and accountability in our data handling practices and to ensure compliance with applicable privacy regulations.

Scope

This policy applies to all individuals who access, browse, or submit information through the truelogic.io website. It governs the collection and use of personal data obtained through web forms, cookies, and other digital interactions.

Data We Collect

Truelogic may collect and process the following categories of personal data:

Behavioral and Device Data

We automatically collect certain technical information when users interact with our website. This includes:

• IP addresses
• Browser type and version
• Operating system
• Referral URLs
• Pages visited and time spent on site
• Clickstream data and user interactions

This data helps us understand usage patterns, improve performance, and diagnose issues.

Form Submissions

When users fill out contact or inquiry forms on our website, we collect the information voluntarily provided, which may include:

• Full name
• Email address
• Company name
• Role or title
• Message content

This information is used solely for responding to inquiries and facilitating communication.

Cookies and Tracking Technologies

We employ cookies and similar technologies to collect data regarding user preferences and site interactions. These technologies enable personalized experiences, analytics, and marketing attribution.

Use of Cookies

Cookies are small text files placed on your device when you visit our website. Truelogic uses cookies to enhance user experience and enable functionality. These cookies fall into the following categories:

1. Functional Cookies — These cookies remember your preferences (e.g., language selection) and facilitate smooth navigation. They are necessary for the basic functioning of the site.
2. Analytical Cookies — We use these to gather aggregated insights into how visitors interact with our website. This allows us to refine content and optimize the site structure.
3. Marketing Cookies — Subject to your consent, we deploy third-party cookies from providers such as HubSpot (CRM) and Ashby (ATS) to measure campaign performance and deliver relevant content.

You may manage or withdraw consent through our cookie preferences banner or by adjusting your browser settings.

How We Use Personal Data

Truelogic may collect and process personal data submitted or automatically captured through its website (truelogic.io) for the following limited and specified purposes, in accordance with applicable data protection laws.

Site Functionality and Maintenance

We process personal data to maintain and improve the availability, functionality, and security of the website. This includes the use of technical and behavioral data to identify errors, ensure compatibility across devices, and safeguard against malicious activity.

Communications and Support

When users voluntarily submit personal information via contact forms, we process such data to respond to inquiries, fulfill requests for information, and provide general customer support.

Web Analytics

We collect and analyze user interaction data to better understand how visitors engage with the website. This includes aggregated insights derived from metrics such as page views, click behavior, and traffic sources.

Personalization

Subject to user consent, we may process behavioral data to personalize the website experience, such as remembering preferences or delivering relevant content.

Security Monitoring

Personal data may be processed for identifying and responding to potential security incidents, preventing fraudulent activities, and monitoring for unauthorized access.

Legal and Regulatory Compliance

We may retain or disclose personal data where required by law, regulation, or lawful request by a competent authority.

Use of Third-Party Service Providers (Subprocessors)

To support the above purposes, we may engage trusted third-party service providers who act on our behalf under appropriate data protection agreements. These include, but are not limited to:

• HubSpot — customer relationship management platform
• Ashby — applicant tracking system

Subprocessors may operate internationally, and we ensure appropriate safeguards for such data transfers.

No personal data is used for profiling, automated decision-making, or sold to third parties.

Legal Basis

We process personal data under one or more of the following legal bases:

• Consent — for cookies and direct marketing communications.
• Legitimate Interests — improving website performance, ensuring security, and responding to inquiries.
• Legal Obligations — compliance with applicable laws and regulatory requirements.

Security Measures

Truelogic maintains appropriate technical and organizational measures to protect personal data, including:

• Encryption of data in transit (HTTPS)
• Firewalls and real-time threat detection
• Regular vulnerability assessments and penetration testing
• Access control policies
• Security awareness training

Data Retention

We retain personal data for the minimum period necessary to fulfill the purposes described in this policy. After that, data is securely deleted unless required for legal claims or disputes.

Your Rights

Data subjects have the following rights:

• Right of Access
• Right to Rectification
• Right to Erasure
• Right to Restrict Processing
• Right to Data Portability
• Right to Object

Requests should be submitted to security@truelogic.io.

Mobile and App Data

Truelogic does not collect or share mobile-originated SMS data via its website and does not disclose SMS content or metadata to third parties.

Policy Updates

This Privacy & Security Policy is effective as of June 1, 2025. Updates will be published on this page with an updated effective date.

Users are encouraged to review this policy periodically. Continued use of the website after changes constitutes acceptance of the revised policy.